Do you have questions about the OpenRoad Lending refinance process? You’ll find many of the answers you’re looking for in our helpful FAQ’s. Refinancing your existing auto loan is a way to help you lower your monthly payment. If you like your vehicle, but not the payment, refinancing is right for you.
OpenRoad Lending Loan Care Agents are available to assist you anytime Monday through Friday from 8am CST to 7pm CST at 888-536-3024. Live Chat is also available during these times.
With OpenRoad Lending there’s no obligation to apply, no hidden costs and no application fees. You have the flexibility to apply with us and, upon approval, receive a free, no-obligation quote so you can choose the auto loan that is right for you.
Each state imposes a title transfer fee that ranges from $0 to $100 depending on the state in which you reside. This fee is charged by your state, not OpenRoad Lending. We will pay this fee on your behalf to the state and add it to your final loan amount.
In most cases, you will receive a loan decision within minutes of submitting your online auto loan application. Once approved, you’ll then be able to instantly review your loan offer while still online.
Basic requirements to qualify for our refinancing program include the following:
We do not offer refinancing for:
Soon after you are approved, you will have the ability to download your Refinance Loan Package immediately upon signing into our website and answering a few security questions. We know the excitement over being able to save money and we want you to be able to start the process right away.
Do not cross-out the mistake or use correction fluid as this will invalidate the contract. Please call us at 888-536-3024 during business hours to speak to a Refinance Loan Care Agent.
Your completed refinance loan package should be faxed to 866-228-8446. If you reside in a title holding state, please overnight the original title to:
5555 Beach Street – Suite 4100
Fort Worth, Texas 76137
If all your documents are complete and accurate, it should only take 7-10 business days to complete your loan and issue the funds to your previous lender. If documents are incomplete or inaccurate, we will contact you and additional time will be needed to process your loan. After we receive and process your completed documents, we’ll send you a Welcome Letter indicating that the refinance process is complete. Do not delay because your approval is only good for 30 days and each day you wait, your payoff on your existing loan increases.
Your current lender will refund any overpayment directly to you once they receive the payoff funds from OpenRoad Lending. Each lender is different on the amount of time it takes to issue these refunds. Once we have all of the required documentation from you, OpenRoad will attempt to get the payoff sent to you previous lender within 10 business days.
The due date of your monthly payment will be specified in your Welcome Letter. Your first payment will be due 30 after OpenRoad Lending finalizes your loan.
You will be able to download your refinance loan package. Your loan package will include specific instructions to complete the refinancing process. Requirements will vary by customer, but generally you will need to sign a Loan and Security agreement, give us information about the current loan you are refinancing and provide proof of your current income.